Legal
Privacy policy.
Last updated: October 2026
This policy explains what personal data bySIMMED collects through this website, what we use it for and how you can exercise your rights.
Data controller
Modelos de Simulación Médica SpA (bySIMMED), tax ID 77.068.152-9, based in Santiago, Chile. Contact: ivonne.rivera@bysimmed.com.
What data we collect
Contact form: name, institution, type of institution, country, email, phone (optional), model of interest and your message.
If you write to us on WhatsApp or by email: the data you choose to share in that conversation.
Browsing: aggregated visit statistics (page views, country, device type) through Vercel Web Analytics, which uses no cookies and does not identify you personally.
What we use it for
To answer your request, prepare quotes and proposals, arrange demonstrations and follow up commercially on that same request. We do not sell, rent or share your data with third parties for marketing purposes.
Legal basis
Your consent, given when you submit the form, and the management of the business relationship you initiate. You may withdraw your consent at any time by writing to us.
Providers that process data on our behalf
We use third-party services that process data only to provide their service to us: Vercel (website hosting and statistics), Supabase (database), Resend (email delivery) and WhatsApp, when you contact us through it. Some of these providers store information outside Chile.
How long we keep it
For as long as needed to handle your request and any business relationship arising from it. After that we delete or anonymize it, unless a legal obligation requires us to keep it.
Your rights
You may request access to, correction or deletion of your data, or object to its processing, under Chilean personal data protection law (Law No. 19,628 and its amendments). Write to ivonne.rivera@bysimmed.com with your request and we will reply within the legal deadlines.
Security
Data travels encrypted (HTTPS) and access to the database is restricted to the commercial team through personal credentials.
Changes to this policy
We may update this policy. The version in force is always the one published on this page, with its update date.